To leverage my technical expertise and leadership skills in Business Intelligence and Data Analytics to drive strategic decision-making, optimize data processes, and foster innovation within a dynamic organization.

Experienced Business Intelligence Manager with a proven track record in data analytics, team leadership, and strategic decision-making. Proficient in leveraging BI tools to drive business growth and operational efficiency. Skilled in mentoring teams, managing cross-functional projects, and implementing innovative BI solutions that align with organisational goals.

BI Manager - FNB nav»

Randburg, Gauteng, South Africa · Hybrid

Feb 2024 - Present · 1 yr 2 mos

• Inspire and guide a team of talented BI developers, fostering innovation and collaboration.
• Provide mentorship and career development support, ensuring motivation and performance.
• Direct the development and maintenance of comprehensive BI solutions.
• Ensure timely delivery and adherence to quality standards.
• Architect and develop complex data models, ETL processes, and OLAP cubes.
• Optimize data flows for efficiency and scalability.
• Guarantee system integrity, availability, and security with robust governance.
• Conduct regular audits to maintain system health and compliance.
• Partner with cross-functional teams to understand data needs.
• Deliver tailored reports and dashboards that drive decision-making.
• Stay current with the latest BI technologies and best practices.
• Lead the evaluation and implementation of new BI tools and processes.

BI Manager - MTN

Johannesburg Area, South Africa

May 2019 - 2024 · 4 yrs 9 mos

• Provided business intelligence insights to support Product Management, Marketing, and Sales teams.
• Implemented BI techniques to predict customer behaviour and increase market penetration.
• Collaborated with IT teams and functional areas to design efficient business solutions.
• Developed and maintained reports on competitive and financial performance.
• Contributed to data and analytics system implementation strategy.
• Participated in forums, meetings, and presentations to achieve business goals.
• Tracked and documented requirements for development projects and enhancements.
• Provided analysis and integration of segmentation structures and data.

Advanced Data Analytics Consultant - Ernst & Young

Sandton, Rivonia · On-site

Jan 2016 - Apr 2019 · 3 yrs 4 mos

• Extracted, transformed, and loaded data into core digital tools for diverse clients.
• Gained knowledge of key ERPs such as SAP, Oracle, AccPac, Navision, and Sage.
• Utilized manual processes, automated scripts, and macros for ETL processes.
• Participated in learning and sharing initiatives within EMEA and global networks.
• Stayed updated on EY's digital solutions and market developments.
• Supported projects aimed at driving business demand and improving service delivery.

Coach-lab Program Intern - The Innovation Hub

Pretoria · On-site

Apr 2015 - Dec 2015 · 9 mos

• Effective communication skills training.
• Business report writing skills training.
• Project management skills training.
• Conflict and anger resolution management skills training.
• Presentation skills training.
• Project development documentation.
• Project management.
• Developed a B-Hive client management system.

North West University

Vanderbijlpark Area, South Africa

Jul 2012 - Nov 2015 · 3 yrs 5 mos

• Supplemental Instructor - Java Programming (Contract) - Provided additional lessons for JAVA students struggling with module concepts.
• Lecturer Assistant - Database Design and Implementation (Part-time) - Assisted with lectures and marked assignments, class tests, and semester tests.
• Lecturer Assistant - Java (Part-time) - Assisted during lectures, marked assignments, class tests, and semester tests.
• IT Support Consultant (Part-time) - Internet configuration, GroupWise installation, Microsoft updates, lab supervision, and software maintenance.

North-West University

BSc Hons, Computer Science and Information Systems · 2015

• Activities and Societies: Coachlab@vaal, Supplemental Instructor.
• Majors: Computer Security, Project Management, Data Warehousing, Databases, Human-Computer Interaction (HCI).

North-West University

Bachelor's Degree, Mathematics and Computer Science · 2011 - 2014

• Grade: BSc
• Activities and Societies: Coachlab@vaal (2015)
• Majors: Databases, Java Programming, Operating Systems, Computer Networks, Financial Markets, Calculus (1 to 3), Algebra (1 to 4), Economics, Data Structures, Bank Risk Management.

Technical Skills

• SQL - 95%
• Power BI - 90%
• ETL Processes - 92%
• JavaScript - 85%
• HTML/CSS - 88%

Management Skills

• Leadership - 93%
• Project Management - 90%
• Team Collaboration - 95%
• Strategic Planning - 88%
• Stakeholder Management - 92%